Are you Ready to
Unlock Customer Revenue?
A course designed to transform your CS Team into Revenue Generators
What You'll Get?
36 micro videos: Bite-sized lessons (1-3 minutes each) focused on essential selling skills for Customer Success professionals.
Worksheets & Blueprints: Actionable resources to implement what you learn.
Weekly live coaching with Julie Persofsky: Personalized guidance to practice and refine your skills.
Real-World Application: Learn how to confidently apply your skills to improve retention and drive more revenue.
By the end of this course, you’ll feel empowered to lead sales conversations that unlock growth and deliver measurable results.
Course Topics:
Building a strategic relationship: Connect with key decision-makers to unlock opportunities.
Churn-Proof Your Renewals: Proactively secure renewals and eliminate churn risks.
Storytelling for Expansion: Use impactful narratives to showcase value and inspire growth.
Maximizing Every Interaction: Deliver measurable impact in every touchpoint.
Key Growth Questions: Learn the critical questions to uncover growth opportunities.
Handling Clients Who Go Dark: Proven strategies to re-engage unresponsive clients.
Why this Course?
In today's competitive landscape, Customer Success Managers need more than relationship-building skills—they must drive revenue and growth for their organizations.
"Unlock Customer Revenue" is designed for CS professionals ready to:
Gain Confidence in Sales Conversations: Overcome hesitation and speak with authority
Expand Account Strategically: Identify and execute upsell and cross-sell opportunities.
Reduce Customer Churn: Build strategies that keep customers loyal.
Turn Customer Interactions into Growth Opportunities: Deliver value and grow revenue with every conversation.